Infringement appeals

You have the right to request a review of your infringement notice.

Appeals must be lodged in writing with proof to back up your claim, within 28 days of the fine being issued. Under the Infringements Act 2006 you can only request one review for each infringement. When we receive your request, we will put the infringement on hold. There will be no extra costs to you while the appeal is underway. You, or the person you have nominated, will be notified of the outcome within 90 days. Currently, it takes about 15 to 20 days.

On what grounds can you appeal?

1. The fine is unlawful
Please set out the reasons why you believe the infringement is unlawful. For example, the details on the infringement notice are incorrect.

2. Mistaken identity
You will need to provide their name and address of the person you allege you’ve been mistaken for, and your relationship with them.

3. Special circumstances
Special circumstances apply to an individual with a mental or intellectual disability, a disorder, disease or illness, a serious addiction to drugs, alcohol, or a volatile substance, or persons who are homeless. A letter or report from the psychiatrist, social worker, or drug counsellor must be supplied.

4. Exceptional circumstances
Please explain the exceptional reason why you should be excused from paying the fine, where other people must. For example, your vehicle broke down, or you had a medical emergency. Documentary proof must be supplied.

Download more information(PDF, 2MB) on parking restrictions, and non-valid reasons/scenarios for withdrawing a parking

Do we consider your circumstances?

Although each appeal received is considered on its own merits, below are common scenarios that would not be considered a valid reason to have an infringement withdrawn:

  • Not reading or misreading parking signs
  • Not familiar with an area or not knowing the Road Safety Road Rules 2009
  • Not having change or leaving a vehicle to get change to put in a ticket machine / meter
  • Overstaying the time limit in an area while still having credit on a ticket / meter
  • Bought and displayed a ticket for the incorrect area (e.g. a Victoria University ticket displayed in a Council Ticket area)
  • Delayed at an appointment, meeting, lecture or exam (including medical)
  • Stopping illegally to pick up / drop off passengers or goods (including vehicles in a Loading Zone that are not permitted)
  • Stopping illegally to make / take a phone call or check Melway / GPS
  • Running out of petrol
  • Sitting in the car with the engine running
  • Driver or passenger needed to use the toilet
  • Forgetting to renew your pet’s registration
  • Your dog escaped from your property (unless it was stolen or your property was vandalised / destroyed by weather - a police report or insurance claim will be needed) 

Act now to avoid further costs

If no action is taken before the due date of your infringement, it will continue through the infringement process and additional costs will be incurred.