Make a request

We’re always looking at improving the experiences of our customers so we've created MyMaribyrnong. You’ll be able to track your online request from start to finish.

Visit MyMaribyrnong and create an account or you can submit a request as a guest, however as a guest you will not be able to track the progress of your request online.

MyMaribyrnong will help improve the quality of our response to your enquiries, reduce response times and help us make future developments to our services.  You can find out more by visiting our MyMaribyrnong Frequently Asked Questions page.

If you have received an infringement and would like us to review it please visit our infringement appeals page.

If you require assistance in completing the form please contact our friendly Customer Service team by phone on 9688 0200 or send us an email to