Support

Overview

The Coronavirus (COVID 19) pandemic has very quickly impacted all our lives in many ways. While the modes of access are different than what we are used to there is still lots of information and support out there for young people in need. We have compiled the latest advice and service information relevant for young people. 

If you are unsure about the services you need, or need some help contacting them please contact us at Maribyrnong Youth Services on 9091 4700 or email phoenix@maribyrnong.vic.gov.au

Chat to a youth worker

The Phoenix Youth Centre is currently closed due to COVID 19, but the Youth Service team are still working and will continue to provide Maribyrnong young people with individual support during this time. 

Whether you are looking for specific information on services that can help, or would just like to chat about how you are going, the team is happy to contact you.

Just leave your details below, and a youth worker will call or message you for a chat at a time that suits you.

 

Mental Health

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headspace Sunshine
provides support, information and assistance for young people aged 12 to 25 years who are experiencing emotional or mental health issues. 
Currently headspace is not offering face to face sessions however they continue to provide support via phone. Please contact for further details or support.
You can also go to www.eheadspace.org.au  to explore online support options.

Phone: (03) 9927 6222
Email:
info-headspacesunshine@orygen.org.au
Website: https://headspace.org.au/

 

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Orygen provides specialist mental health services for young people aged 15 to 24 who reside in the western and northern regions of Melbourne (Referral Only).  They focus on providing early intervention to young people with severe and/or complex mental illness.

Triage (New referrals to OYH): 1800 888 320
General Enquiries (03) 9966 9100
Website: https://oyh.org.au/
How to refer: https://oyh.org.au/how-refer

 

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Foundation House Sunshine provides a range of specialist programs for young people from refugee backgrounds who have recently arrived in Australia, aged 16–25. Their focus is to advance the health, wellbeing and human rights of people from refugee backgrounds who have experienced torture or other traumatic events

Phone: (03) 9389 8900 or 9389 8777
Email: info@foundationhouse.org.au
Website: https://foundationhouse.org.au/
How to refer: https://foundationhouse.org.au/for-clients/make-a-referral/

Housing

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Wombat Housing Support Services provides a range of free services to youth, singles and families at risk of homelessness.  The Maribyrnong Youth Accommodation Program, MYAP provides case management support to young people aged between 16-25 in the inner west region of Melbourne who are homeless or at risk of homelessness. The program focuses on culturally and linguistically diverse young people.

As the response to the COVID-19 outbreak Wombat can currently: Provide regular contact and support via phone and email, assist with dropping off food & essential items in line with social distancing requirements, provide referrals and advocacy, develop social isolation care plans as required, monitor the health, safety and wellbeing of clients.

Phone:  8327 2222, Free call 1800 887 775
Email:
wombat@wombat.org.au
Website: http://www.wombat.org.au/whatwedo/youth/

 

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Unison Housing
provides of services for people who are homeless or at risk of homelessness in Melbourne’s West. They connect people to safe and affordable short, medium or long term accommodation combined with support to assist with addressing any issues that may have contributed to the housing situation. 

For initial assessment and planning:
Phone: (03)9689 2777 or  Free call 1800 825 955
Website: https://unison.org.au/

 

Family Violence Support

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1800 Respect
provides 24 hours a day support to people impacted by sexual assault, domestic or family violence and abuse.  They can provide confidential information, counselling and support. 

Phone: 1800 737 732

Website: https://www.1800respect.org.au/

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Women’s Health West
provides family violence services and undertake health promotion actions. To escape family violence, contact them from Monday to Friday, 9am to 5pm.

 Phone: (03) 9689 9588
Website: https://whwest.org.au/family-violence/counselling/

 

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Safe Steps provides 24/7 family violence support for women, young people and children experiencing family violence.

Phone: 1800 015 188
Website: https://www.safesteps.org.au/

 

Alcohol and Other Substance Support

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YSAS provides a range of programs and services for young people aged 12 to 21 years who are experiencing significant problems related to their alcohol or drug use. These programs are free, confidential and voluntary.  All services will now take place over the phone.

Phone: (03) 8080 8040
Website: http://ysas.org.au/for-youth

 

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 Western Health: Drug Health Services are taking referrals for over the phone Alcohol and other drug counselling.  They also provide secondary consult  to services and agencies.

Phone: (03) 8345 6682
Website: http://www.westernhealth.org.au/OurSites/DrugHealthServices/

 

Financial and Emergency Relief

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Asylum Seeker Resource Centre
provide a range of material, financial, and counselling support and empower people seeking asylum to maximise their own physical, mental and social wellbeing.

Phone: (03) 9326 6066
Email: admin@asrc.org.au
Website: http://www.asrc.org.au/                
http://www.asrc.org.au/our-work/foodandmaterialsupport/ - For food and material support and community meals

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St Vincent de Paul Soup Vans  provides a new mode of food delivery while soup buses have been suspended.

Phone: 1800 305 330 (Monday to Friday, 10am to 3pm)
Website: https://www.vinnies.org.au/page/News/VIC_News/COVID-19_-_Vinnies_Victoria

 

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Centrelink
are the Australian government organisation who support people to access financial support and services. To access financial support people are encouraged to use the myGov website. For those already receiving payments, no additional steps are required to get the additional financial assistance being offered during COVID -19.

Website: http://mygov.au

To set up a MyGov account: humanservices.gov.au/mygovguides
Guide on how to apply for JobSeeker:
https://mobile.abc.net.au/news/2020-03-24/coronavirus-how-to-apply-for-centrelink-jobseeker-newstart/12083948?pfmredir=sm 

 

Legal Support

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WEstjustice
provides free legal help to people in the Western suburbs of Melbourne. The offices have been closed but legal advice clinics continue to operate via phone.

Phone: 9749 7720 (Monday to Friday, 9am to 5pm)
Website: https://www.westjustice.org.au/

 

Quick Access Links to Support Services

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Website: http://kidshelpline.com.au/
Phone: 1800 55 1800

 

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Website:  www.youthbeyondblue.com
Phone: 1300 22 4636

 

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Website:
http://www.switchboard.org.au/
Phone: 1800 184 527

 

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Website: http://www.lifeline.org.au/
Phone: 13 11 14


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Website: http://www.thebutterflyfoundation.org.au/our-services/helpline/
Phone: 1800 33 4673

 

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Website:
https://www.mensline.org.au/
Phone: 1300 78 99 78

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Website: http://au.reachout.com/


Phone: 1300 30 1300

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Website: http://askizzy.org.au/

 

COVID 19 Information and Advice

For the latest Coronavirus information and advice

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Head to Health - Mental health and wellbeing support during COVID 19

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How to cope with stress related to Coronavirus - Headspace

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