Lessons

MAC's Learn to Swim program welcomes people of all ages and abilities.

Below you will find a number of Frequently Asked Questions so we can help get you in the water and becoming a confident swimmer sooner. 

To book a free Learn to Swim assessment for school aged children, set up a free guest profile via the MAC online client portal and book an assessment via the BOOK tab. If you're interested in adult swimming lessons, you can book in with MAC directly by visiting the Centre. 

Frequently Asked Questions

At MAC we want to help you become the best swimmer you can be. Here's a list of our top frequently asked questions, but if we can help in any other way, please get in touch with our team.

How much do swimming lessons cost?

Swimming lessons at MAC are $36/$30.60 concession* a fortnight for all levels of the Learn to Swim program.  

If there is three or more students on the same membership a discount of 15% off the membership of the third student will apply. 

As part of your Learn to Swim membership, all participants receive access to the swimming pools during opening hours as we encourage continual learning through regular swim sessions.

One supervising adult also receives free access while the child is swimming. Please note that a parent/guardian must be available during the lesson for children under 10.

*To access a concession price, a valid concession card must be shown at the time of enrolment.

How do I sign up for a LEARN TO SWIM (LTS) membership?

Preschool lessons are from 6 months old until 5 years and you can sign up over the counter at MAC – no assessment required.

School-aged children will require an assessment to determine what level they will fit into. To book an assessment please create a free guest profile and create a guest profile for your child under the family and friends tab, then you will be able to book available assessments. Create account. 

Adults can sign up over the counter at MAC – and the level of ability is determined by the individual. 

 

Can I freeze/pause my Learn to Swim membership?

 

Learn to Swim memberships cannot be placed on freeze. 

Requests for medical suspensions must be supported by medical documentation and will only be reviewed if it meets a minimum of three weeks and must specify the period of absence. 

Medical suspensions are subject to approval.

 

Can I change my Learn to Swim class time?

Yes, please speak to our Customer Service team on your next visit or give us a call on 9032 4100 to change the time of your class. Please note that we cannot facilitate week-to-week changes – once moved this will be a recurring booking.

Can my child do a makeup lesson?

MAC does not offer make-up lessons – we encourage all Learn to Swim students to make use of your unlimited pool access outside of lesson times to practice their skills and improve your swimming.

How do I cancel my Learn to Swim membership?

If you would like to cancel your Learn to Swim membership please, please visit the Centre and complete a cancellation form with our Customer service team

If you can’t complete the cancellation in person – please get in touch via macmembership@maribyrnong.vic.gov.au and our team will be in touch with a cancellation form. 

Note, at this time, cancellations cannot be processed over the phone and must be received at least 3 business days prior to the next scheduled direct debit. Any outstanding balance must be settled in order for the cancellation to be processed

 

Do you have something for confident swimmers who want to build fitness and work on their technique?

SwimFit is a class designed for swimmers who can swim 50 metres of any 2 strokes. It’s a great way to make new friends while you build stamina, strength and improve your overall health and wellness. 

 

I want to learn to swim but I’m an adult

MAC's adult swim lessons are the Western suburbs leading program and can help people of all ages and abilities become more confident swimmers.

Swimming is a skill for life and it’s important to keep progressing with regular lessons so you can be confident in the water year round.

How long to classes run for?

All learn to swim classes run for 28 minutes with a 2 minute change over with the exception of levels 9, 10 and the MAC Rescue and Aquatic Program which are 58 minutes.

 

What is the Watch Around Water Policy?

Watch Around Water is an industry-wide standard that MAC applies as policy to keep children safe within our pools. 

Children under 5 years old and the supervising adult are required to wear a pink wristband at all times. The supervising guardian must be within arm’s reach and in the water with the child outside of class times. The supervising parent/guardian receives complimentary entry to the pool to be in the water with their child outside of their lesson and must also wear a pink wristband. The supervision ratio at all times for children under 5 is two to one guardian. 

During classes, a parent/guardian must be actively supervising at all times. 

Children under 10 years old must wear a yellow wristband and a parent/guardian must be present and actively supervising at all times, even during swimming lessons. 

The supervising parent/guardian does not need to be in the water and receives complimentary access to supervise the child from the pool’s edge. However, if they intend on getting into the water with their child before or after their swim lesson they must pay the applicable fee or have an appropriate MAC membership. The supervision ratio at all times for children under 10 is four to one guardian. 

Children 10 years old and over are encouraged to have a supervising parent/guardian with them, however, they may access the facility without supervision. It is important that parents/guardians use their knowledge of an individual child’s swimming ability and general development to determine the accompaniment required. 

The minimum age for a supervising adult is 16 years old and to provide appropriate active supervision you must position yourself to have a clear view of the child with no physical or structural barriers between yourself and the child/children. 

Adult-to-child supervision ratios of one adult to four children under 10 years old apply at all times, with no more than two children under 5 at any given time. MAC staff reserve the right to remove any child from the water if they are concerned for their safety.