Contact us

Council values your feedback as a way to assist us to improve the delivery of our services to our community.  If you have a question, want to report something you've seen, or make a suggestion on how we could improve a service, we are ready to help.

Ways to contact us

You can contact us in a number of ways.

In person:

Between 10am and 5pm, Monday to Friday
Customer Service, Footscray Library, 56 Paisley Street, Footscray
View map

By telephone:

9688 0200

By email:

By post:

PO Box 58, West Footscray VIC 3012

By fax:

9687 7793

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After hours contact

If you have an urgent matter that cannot wait until the following business day, you can call our after hours contact service on 9688 0200.  The after hours service can only assist where Council is the responsible provider.

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Accessibility - need assistance contacting us?

Interpreter Service

Interpreting Services

If you would like more information, or find it easier to speak in your own language, the free Telephone Interpreting Service is available by calling 131 450, and ask the service operator to contact Maribyrnong City Council on 9688 0200.

National Relay Service

Deaf, speech or hearing impaired

Contact Council through the National Relay Service using one of the methods below.

Once you are connected ask for 03 9688 0200.

TTY users: 133 677

Speak and Listen: 1300 555 727 (speech to speech users)

Internet Relay users:

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Download Council's App

To stay in touch with us while you're on the go, download Council's App.  Available for both tablet and smart phone our App allows you to stay in contact with us wherever you are.  You can request graffiti removal, report a bin that was missed during collection, request repairs to footpaths and fix potholes in roads, report abandoned vehicles and illegally dumped rubbish, report food hygiene breaches and much more.

Council's App has been designed so its interface is clean and simple to use with step by step, easy to follow prompts to guide you through to completion.

You can upload photos, discover what events are in your area, request an animal registration form, and even report a an issue with a drain in your street.

Visit the App Store to download our App from iTunes or Google Play for Android.

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Customer online request

Submit your request for service online via MyMaribyrnong.

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Changed your address?

Have you changed your address and need to let us know?  You can update your details via MyMaribyrnong.

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