Rates

Rates fund over 60 vital community services and infrastructure projects, help build a sustainable and prosperous City and support strong communities.

The Valuer-General conducts valuations of all properties every year which are used by Council to calculate rates to according to the value of each market. Rates notices are issued by Council in September, November, February and May each year.

Receive your rates notices by email

Enjoy the convenience of having your annual rates notice and instalment notices emailed to you. Complete the online registration form for eNotices. You will need an email address and the eNotices Reference Number located at the bottom of your rate notice next to the 'e' symbol.

New ratepayers will need to receive their first rate notice by post before being able to register online.

Pay your rates

Discover the different ways you can pay your rates and what to do if you are experiencing financial hardship.

Rates Payment Arrangement for Flood Affected Properties

Find information about rates payment arrangements for flood affected properties.

Flood Rebate Application

Find information about Council's flood rebate application.

Financial Hardship

Find out everything you need to know if you are experiencing financial hardship

How your rates and charges are calculated

The amount you pay in rates is based on the value of your property.

Valuations

Find out about property valuations.

Apply for a pensioner rebate on rates

How to apply for a pensioner rebate on rates.

Late payments

To avoid extra costs, please pay the amount in the instalment box by the due date. If you are a pensioner, or facing financial difficulty, we can help you schedule or defer your rates payments.

Rates forms

Find all the forms you need relating to your rates and property including the translated financial hardship application form.

Frequently Asked Questions

Common questions and answers about rates

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