Contact us

Council values your feedback as a way to assist us to improve the delivery of our services to our community.  If you have a question, want to report something you've seen, or make a suggestion on how we could improve a service, we are ready to help.

Below you will find:


Ways to contact us

You can contact us in a number of ways.

In person:

Customer Service, Civic Precinct and Community Hub
61 Napier Street, Footscray

By phone:

9688 0200

By email:

email@maribyrnong.vic.gov.au

By post:

PO Box 58, West Footscray VIC 3012

By fax:

9687 7793

 


Office opening hours

Our office is open from 8.30am to 5pm, Monday to Friday except public holidays.


After hours contact

If you have an urgent matter that cannot wait until the following business day, you can call our after hours contact service on 9688 0200.

The after hours service can only assist where Council is the responsible provider.


Assistance contacting us

Interpreter Service

Interpreting Services

If you would like more information, or find it easier to speak in your own language, the free Telephone Interpreting Service is available by calling 131 450, and ask the service operator to contact Maribyrnong City Council on 9688 0200.

National Relay Service

National Relay Service

If you are deaf, hard of hearing, or have a speech/communication difficulty please contact the National Relay Service (NRS) by:

  1. Contacting us through your preferred NRS call channel detailed on NRS call numbers and links.
  2. Provide the NRS with our phone number 03 9688 0200.

For more information visit the National Relay Service website.


Customer online request

Submit your request for service online via MyMaribyrnong.


Changed your details?

Have you changed your details and need to let us know?  You can update your details via MyMaribyrnong.