Changes to Council services over the festive season

Published on 20 December 2021

Over the Christmas and New Year period, Council’s waste collection services and the opening hours of some of our facilities will change. Read more below to see how these changes may affect you.

Changes to Council services over the festive season

Waste collection

No changes to our waste collection this year due to the public holidays falling on the weekend.

Hard rubbish collection – there will be no collections on:

• Monday 27 December 2021
• Tuesday 28 December 2021
• Monday 3 January 2022.

You can download our Bins and Recycling app to find your bin day and for notifications when to put your bin out.

To view bin collections for a specific address, visit the Bin Collection Calendar and click the search option and follow the prompts. The calendar is one of the many features of Council's Bin and Recycling app.

Customer Service  

We will be closed for the three public holidays – Monday 27 December, Tuesday 28 December 2021 and Monday 3 January 2022. Otherwise as normal:

• From Monday 20 December to Thursday 23 December 2021 Customer Service will be open from 8.30am to 5pm.
• On Wednesday 29 December to Friday 31 December 2021 Customer Service will be open from 8.30am to 5pm

• From Tuesday 4 January 2022 normal business hours will resume at 8:30am to 5pm

Customer Service will open from 8.30am to 12pm on Christmas Eve (Friday 24 December) and be closed on Christmas Day and Boxing Day.

You can contact Council by:

• Phone: (03) 9688 0200         
• Fax: (03) 9687 7793
• Email: email@maribyrnong.vic.gov.au
• Mari-Bot: www.maribyrnong.vic.gov.au
• Customer Request Management: www.maribyrnong.vic.gov.au/About-us/Connect-with-us

You can also engage with us using Mari-Bot, a website communication tool that guides you through a series of online questions to locate information about a chosen topic.

If you have an urgent matter that cannot wait until the following business day, contact our after-hours contact service on 9688 0200. The after-hours service can only assist where Council is the responsible provider.  

Council facilities  

Footscray library:

• Will close at 12pm, Friday 24 December reopening Wednesday 29 December.
• Will also be closed on Saturday 1 January and Monday 3 January.

Opening hours:

Braybrook, Maribyrnong, West Footscray and Yarraville Libraries:

• Will close at 12.00pm on Friday 24 December reopening Tuesday 4 January when normal hours resume at all libraries.

For more information, visit the Library website.  

Community Centres  

Braybrook, Maidstone and Maribyrnong Community Centres will close from Friday 24 December at 12pm reopening Monday 10 January 2022. For more information, please visit Council’s website.  

Phoenix Youth Hub  

Phoenix Youth Hub Phoenix will close from Friday 12pm on the 24 December reopening Sunday 9 Monday 10 January 2022

Please visit the Phoenix Youth Hub website.  

Maribyrnong Aquatic Centre

The Maribyrnong Aquatic Centre will continue to operate but with modified hours over the Christmas and New Year period – except for Christmas Day and Boxing Day.

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