Food and material aid
Food parcels are available by appointment only. No Interest Loans (NILS) Service is available by phone assessment only.
Call 9689 3515 for assistance.
St Vincent de Paul Soup Van
If you are looking for assistance with food, a designated call centre has been established to take your calls. Over the phone, St Vincent de Paul will determine your situation and make a personal arrangement of how they can reach you with these essentials.
Call Vinnies Welfare Assistance Line on 1800 305 330 (Monday–Friday 10am to 3pm).
The Salvation Army is providing takeaway only services for community meals from its Sunshine office at 42 Devonshire Rd, Sunshine. Arrive at 6pm and a take away meal will be provided.
Call the Sunshine office on 9364 9335 for more information.
Asylum Seeker Resource Centre
The ASRC continues to offer Foodbank and community meals.
Call ASRC on 9326 6066 for more information.
Provides Intake Assessment and Planning (IAP) Services for western region. Unison is operating as normal but through phone contact only.
Call 9689 2777 for assistance.
Launch Housing’s mobile outreach teams, crisis centres and other services continue to help people experiencing homelessness.Call 1800 825 955 for assistance.
cohealth is providing an online counselling service.
Call 9448 5502 for more information.
Orygen Youth Health
Specialist mental health services for young people aged 15 to 24.
Call 9966 9100 for more information.
Family violence support
Women’s Health West
Women’s Health West is continuing to deliver essential services to women and children who experience family violence. They also continue to follow up Victoria Police referrals following incidents of family violence.
Call 9689 9588 during business hours for support. Outside of business hours, call SAFESTEPS on 1800 015 188.
Other support services
Emergency relief packages
Working with Red Cross and Foodbank, Council is redeploying staff to assist with the delivery of emergency relief packages to people in mandatory self-isolation, who have little or no food, and no network of family and friends to support them.
Register for assistance by phoning 1800 675 398.