Emergency relief and support information

Services Australia (Centrelink)

Services Australia provides Commonwealth Government social security payments and services to permanent residents of Australia and certain visa holders.

  • Emergency Helpline: 132 850
  • Carers: 132 717
  • Families: 136 150
  • Indigenous Australians: 1800 136 380
  • Job Seekers: 132 850
  • Students and Trainees: 1800 132 317
  • Languages (Multilingual): 131 202
  • Older people: 132 300
  • People with disability: 132 717

Multicultural Service Officers help migrant and refugee communities connect with services provided by Services Australia. Call the multilingual phone service on 131 202 to speak with a bilingual service officer.

Local Emergency Relief Organisations

You may be eligible for emergency relief in the form of food, vouchers, meals or material aid, by contacting a local service. For more information about local emergency relief supports, including community meals and low-cost groceries, download a copy of the Emergency Relief Support in the City of Maribyrnong(PDF, 228KB).